Who we are
This website is operated by AdminDesk SA (PTY) LTD, a registered South African company (registration number 2026/636062/07). For any privacy-related questions, you can contact us at info@admindesksa.co.za or on WhatsApp at +27 67 360 9693.
What information we collect
We only collect the information you choose to give us. When you complete our enquiry form or contact us, this may include:
- Your name;
- Your business name;
- Your email address;
- Your phone or WhatsApp number;
- Details you share about your business admin needs, the service you're interested in, and your biggest admin bottleneck.
We also collect limited, anonymous usage data about how visitors use this website (for example, pages viewed) through a website analytics provider. This helps us understand what's useful and improve the site.
Why we collect it
We use the information you provide only to:
- Respond to your enquiry and arrange a triage call;
- Prepare a proposal or quote for the service you're interested in;
- Communicate with you about the work you've asked us to do;
- Improve our website and understand which services are useful.
We do not sell your information, and we do not use it for unrelated marketing without your consent.
Who processes your information
To run this website and respond to you, we rely on a small number of trusted third-party service providers. Your information may pass through these services purely so that we can receive and reply to your enquiry:
- A third-party form provider, which processes the enquiry form on this website and delivers its contents to us.
- Our email provider, used to receive and reply to your messages at our info@admindesksa.co.za address.
- WhatsApp, if you choose to contact us via the WhatsApp link, in which case your message is handled through WhatsApp.
- A website analytics provider, which gives us anonymous website usage statistics.
Each of these providers processes information under their own privacy terms. We share only what is necessary for them to perform their function.
How long we keep it
We keep enquiry information only for as long as needed to respond to you and, if you become a client, for as long as needed to provide the service and meet our record-keeping obligations. If you are not a client and no longer wish us to hold your details, you can ask us to delete them.
How we protect it
We take reasonable steps to keep your information secure and limit access to it. This website is served over a secure (HTTPS) connection. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Under POPIA, you have the right to ask what personal information we hold about you, to ask us to correct it, and to ask us to delete it. To make any such request, email us at info@admindesksa.co.za.
You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your information has been handled improperly.
Changes to this notice
We may update this notice from time to time as our services or providers change. The date at the top of this page shows when it was last updated.
This notice is provided for transparency about how this website handles enquiry information. It is not legal advice. AdminDesk SA is not a law firm.